Delivery Info & Refunds

UK DELIVERY

We offer FREE UK delivery when you spend £20 and over, and only £3.50 for UK delivery on orders under £20. Delivery service is with Royal Mail.      

FREE STANDARD DELIVERY FOR UK  (2-3 WORKING DAYS) FOR ORDERS OF £20 AND OVER - SHIPPED MON TO FRI

ONLY £3.50 STANDARD DELIVERY  (2-3 WORKING DAYS) FOR ORDERS UNDER £20.00 - SHIPPED MON TO FRI

£12.75 NEXT DAY DELIVERY with Royal Mail Special Delivery SHIPPED MON TO FRI. ORDERS MUST BE RECEIVED BY 12:30 PM

 

CHANGES TO YOUR ORDER

If you would like to make a change to your order, please let us know as soon as possible and will do everything we can to help. Please email info@spicepots.com.

DISPATCH TIMES

Orders received up to midday are shipped the same day from our Workshop (excluding weekends and bank holidays).  

If you have any questions about delivery, please email us at info@spicepots.com

 

EU DELIVERY

We are now sending orders to

Republic of Ireland

France

Germany

Prices range from  £8.00 to £22.00 depending on the weight of the parcel. 

Please note that duty fees and admin charges will need to be paid on receipt of the parcel.  Unfortunately, this is out with our control.

We will continue to work on widening our EU delivery services throughout 2024.

 

WORLDWIDE DELIVERY

We are now sending orders to the following International Destinations via Royal Mail. 

USA

Canada

Prices range from £16.65 to £24.25 depending on the weight and dimensions of the parcel.

Please note that duty fees and admin charges will need to be paid on receipt of the parcel.  Unfortunately, this is out with our control.

REFUNDS

We want our customers to be 100% thrilled with Spice Pots. If you're unhappy, we're unhappy.

If for any reason you aren't pleased with your order, please reach out to us within 28 days of your purchase. Due to the nature of the pots and it being a food product, we do not offer exchanges and can not accept items to be returned for re-sale. We always wish to hear feedback and review & respond to refund requests on an individual basis.

 Please don't hesitate to drop us an email to info@spicepots.com