Delivery Info & Refunds

UK DELIVERY

Due to the increase of online shopping and UK driver shortages, delays are currently being experienced, and in rare cases deliveries may take up to 14 days to arrive from the day of shipment confirmation. If you have not received your order within this time, please email us on info@spicepots.com.   

Please note UK free shipping orders have no trackingFor faster fully tracked shipping please select Royal Mail Tracked 24 or DPD Next Day Delivery at checkout

FREE UNTRACKED Royal Mail 2nd Class Shipping (Typically 3 - 7 working days) for orders of £18 and more - Shipped Mon to Fri

Only £2.50 for UNTRACKED Royal Mail 2nd Class Shipping (Typically 3 - 7 working days) for orders under £18.00 - Shipped Mon to Fri

£4.95 for TRACKED Royal Mail 1st Class Shipping (Typically 1 - 3 working days) - Shipped Mon to Fri

£7.95 for DPD Express Delivery (Typically 1 - 2 working days) Orders must be received by 12pm - Shipped Mon to Fri

Changes to Your Order

Please note all orders are sent from our distribution centre, so unfortunately we cannot make changes to your order (incl. delivery address) once the order has been placed.

Dispatch Times

Order received up to midday are shipped the same working day from our distribution centre (excluding weekends and bank holidays).

If you have any questions about delivery, please email us at info@spicepots.com

 

EU Delivery

We have temporarily suspended delivery to the EU due to Brexit and issues with import charges being applied to customers. For customers based in Ireland please visit our Amazon store where you can place orders. 

Worldwide Delivery

Not currently available

Refunds

We want our customers to be 100% thrilled with Spice Pots. If you're unhappy, we're unhappy.

If for any reason you aren't pleased with your order, please reach out to us within 28 days of your purchase. Due to the nature of the pots and it being a food product, we do not offer exchanges and can not accept items to be returned for re-sale. We always wish to hear feedback and review & respond to refund requests on an individual basis. Please don't hesitate to drop us an email to info@spicepots.com