Delivery Information & Refunds

UK Delivery

FREE UNTRACKED Economy Shipping for orders of £12 and more - Royal Mail 48 (3 - 7 Days) - Shipped Mon to Fri. 

£3.50 for UNTRACKED Economy Shipping for orders of under £12.00 - Royal Mail 48 (3 - 7 Days) - Shipped Mon to Fri. 

£4.95 for Standard Delivery by Royal Mail TRACKED 24 (1-2 Days) - Shipped Mon to Fri. 

£7.95 for UPS Express Delivery for next day delivery by 4pm (orders must be received by 12pm) - Shipped Mon to Fri.  

Worldwide Delivery 

£15.00 for Europe Shipping

£21.00 for International Shipping (outside of Europe)

Dispatch Times

Order received up to midday are shipped the following working day (excluding weekends and bank holidays)

If you have any questions about delivery, please email us at info@spicepots.com

 

Changes to Address

We cannot make changes to delivery addresses once the order has been placed.  If your order is due to be sent to an incorrect address, please let us know as soon as possible and we will do our very best to help.  However, we are unable to guarantee a redirection to an alternative address.

Refunds

We want our customers to be 100% thrilled with Spice Pots. If you're unhappy, we're unhappy.

If for any reason you aren't pleased with your order, please reach out to us within 28 days of your purchase. Due to the nature of the pots and it being a food product, we do not offer exchanges and can not accept items to be returned for re-sale. We always wish to hear feedback and review & respond to refund requests on an individual basis. Please don't hesitate to drop us an email to info@spicepots.com