Delivery Info & Refunds

UK DELIVERY

We offer FREE UK delivery when you spend £18 and over, and only £3.50 for UK delivery on orders under £18.   Please allow 1 days handling time for any orders placed.


FREE UNTRACKED ROYAL MAIL 2nd CLASS  (3 - 5 WORKING DAYS) FOR ORDERS OF £18 AND OVER - SHIPPED MON TO FRI

ONLY £3.50 FOR UNTRACKED ROYAL MAIL 2nd CLASS (3 - 5 WORKING DAYS) FOR ORDERS UNDER £18.00 - SHIPPED MON TO FRI

£4.95 ROYAL MAIL TRACKED 1st CLASS (1 - 2 WORKING DAYS) - SHIPPED MON TO FRI

£7.95 FOR DPD EXPRESS DELIVERY (1 WORKING DAY) ORDERS MUST BE RECEIVED BY 12PM - SHIPPED MON TO FRI

CHANGES TO YOUR ORDER

Please note all orders are sent from our distribution centre, so we may be unable to make changes to your order once placed, but will do everything we can to help.

DISPATCH TIMES

Orders received up to midday are shipped the same day from our distribution centre (excluding weekends and bank holidays).  

If you have any questions about delivery, please email us at info@spicepots.com

 

EU DELIVERY

We have temporarily suspended delivery to the EU due to Brexit and issues with import charges being applied to customers. 

 

WORLDWIDE DELIVERY

Not currently available

REFUNDS

We want our customers to be 100% thrilled with Spice Pots. If you're unhappy, we're unhappy.

If for any reason you aren't pleased with your order, please reach out to us within 28 days of your purchase. Due to the nature of the pots and it being a food product, we do not offer exchanges and can not accept items to be returned for re-sale. We always wish to hear feedback and review & respond to refund requests on an individual basis.

 Please don't hesitate to drop us an email to info@spicepots.com