Delivery Info & Refunds
UK DELIVERY
- SAME DAY Shipping for all orders received by 13.30pm (Monday to Thursday) and by 12.30 on Fridays.
- FREE TRACKED DELIVERY for all orders over £55
- STANDARD SHIPPING: £4.50 Royal Mail Tracked 48 (2-3 days)
- EXPRESS SHIPPING: £5.50 Royal Mail Tracked 24 (1-2 days)
- NEXT DAY DELIVERY: £12.75. Order by 12.30pm. Delivery Monday to Friday.
- email info@spicepots.com for changes to your order or questions
CHRISTMAS DELIVERY
- Please note that whilst we will continue to dispatch your orders promptly, deliveries will take longer over the busy Black Friday and Christmas Periods.
- Royal Mail's guides for delivery times will be significantly longer during this time.
- Friday 19th December Order by 12.30pm - Last postage date for Tracked 48 (our standard delivery service) and Tracked 24.
- Monday 22nd December Order by 1.30pm - Last post postage date for Next Day Delivery (£12.75)
- Please note that on 24th & 31st December orders must be in by 10.30am to guarantee same day dispatch.
EU DELIVERY AND WORLDWIDE DELIVERY
- Due to problems with missing parcels as well as high fees for the recipient, we have suspended all EU and Worldwide Delivery.
- We can still send parcels at your request. If you would like a quote to send a parcel abroad, please get in touch with what you would like to order and then we can quote a price for the delivery.
- For accurate quotes, we need to measure and weigh the parcel and so we cannot give you an accurate quote without knowing what you would like to order.
REFUNDS
- We want our customers to be 100% thrilled with Spice Pots. If you're unhappy, we're unhappy.
- If for any reason you aren't pleased with your order, please email us within 28 days of your purchase.
- Email info@spicepots.com