Delivery Information & Refunds

Current Royal Mail Delays

Please note that we expect there to be long delays in the Royal Mail postage service in the run up to Christmas. If choose FREE Economy Shipping (Royal Mail 48), please note the parcel cannot be tracked and may be subject to long delays. Please place orders early to avoid disappointment or choose our paid Standard Delivery (Royal Mail Tracked 24) service for faster delivery.

UK Delivery

FREE Economy Shipping for orders of £12 and more - Royal Mail 48 (3 - 10 Days) - Shipped Mon to Fri. Royal Mail delays are expected up to Christmas.

£3.50 for Economy Shipping for orders of under £12.00 - Royal Mail 48 (3 - 10 Days) - Shipped Mon to Fri. Royal Mail delays are expected up to Christmas.

£4.95 for Standard Delivery by Royal Mail Tracked 24 (1-2 Days) - Royal Mail Tracked 24 (1 - 2 Days) - Shipped Mon to Fri. Royal Mail delays are expected up to Christmas.

£7.95 for UPS Express Delivery for guaranteed next day delivery by 4pm (orders must be received by 12pm) - Shipped Mon to Fri.

Worldwide Delivery 

£11.00 for Europe Shipping

£21.00 for International Shipping (outside of Europe)

Dispatch Times

Orders received by midday will be shipped on the same day.  Orders are shipped Monday to Friday each week.  An order placed on a Saturday, Sunday or a Bank Holiday will be shipped the following working day.   

If you have any questions about delivery, please email us at info@spicepots.com

Refunds

We want our customers to be 100% thrilled with Spice Pots. If you're unhappy, we're unhappy.

If for any reason you aren't pleased with your order, please reach out to us within 28 days of your purchase. Due to the nature of the pots and it being a food product, we do not offer exchanges and can not accept items to be returned for re-sale. We always wish to hear feedback and review & respond to refund requests on an individual basis. Please don't hesitate to drop us an email to info@spicepots.com