Delivery Info & Refunds
UK DELIVERY
We offer FREE UK delivery when you spend £20 and over, and only £3.50 for UK delivery on orders under £20.
FREE STANDARD DELIVERY FOR UK (2-3 WORKING DAYS) FOR ORDERS OF £20 AND OVER - SHIPPED MON TO FRI
ONLY £3.50 STANDARD DELIVERY (2-3 WORKING DAYS) FOR ORDERS UNDER £20.00 - SHIPPED MON TO FRI
£7.95 NEXT DAY DELIVERY with DHL SHIPPED MON TO FRI. ORDERS MUST BE RECEIVED BY 12PM
CHANGES TO YOUR ORDER
Please note all orders are sent from our distribution centre, so we may be unable to make changes to your order once placed, but will do everything we can to help.
DISPATCH TIMES
Orders received up to midday are shipped the same day from our distribution centre (excluding weekends and bank holidays).
If you have any questions about delivery, please email us at info@spicepots.com
EU DELIVERY
We are now sending orders to
Republic of Ireland
France
Germany
Prices range from £8.00 to £16.95 depending on the weight of the parcel.
Please note that duty fees and admin charges will need to be paid on receipt of the parcel. Unfortunately, this is outwith our control.
We will continue to work on widening our EU delivery services throughout 2023.
WORLDWIDE DELIVERY
We are now sending orders to the following International Destinations.
USA
Canada
Prices range from £13.65 to £24.25 depending on the weight and dimensions of the parcel.
Please note that duty fees and admin charges will need to be paid on receipt of the parcel. Unfortunately, this is out with our control.
REFUNDS
We want our customers to be 100% thrilled with Spice Pots. If you're unhappy, we're unhappy.
If for any reason you aren't pleased with your order, please reach out to us within 28 days of your purchase. Due to the nature of the pots and it being a food product, we do not offer exchanges and can not accept items to be returned for re-sale. We always wish to hear feedback and review & respond to refund requests on an individual basis.
Please don't hesitate to drop us an email to info@spicepots.com