Help
Questions, answered
Everything from how much spice to use to when your parcel will turn up.
Cooking
How do I use Spice Pots?
Soften an onion with some garlic and ginger in a little oil. Stir in about 2 teaspoons of blend per person, add tomatoes, coconut milk or stock, then your meat, fish, veg or pulses. Simmer, and dinner is done.
They also make a quick marinade stirred into yoghurt, and they are great for seasoning soups, salads, samosas and traybakes.
How much should I use?
About 2 teaspoons per person for a curry, and a little less for marinades and seasoning. Every recipe tells you exactly how much. Like it hotter? Add a bit more. Prefer it gentler? Use a bit less.
Can I use a slow cooker?
Yes, our recipes work well in a slow cooker. Put root veg at the bottom as they take longest.
Recipe time 30 minutes: 6 to 8 hours on LOW, or 3 to 4 hours on HIGH.
Recipe time 35 to 60 minutes: 8 to 10 hours on LOW, or 5 to 6 hours on HIGH.
Recipe time 1 to 3 hours: 10 to 12 hours on LOW, or 7 to 8 hours on HIGH.
Why are the recipes for 4 to 6 people?
A curry for six takes hardly any longer than a curry for two. Cook once, freeze the leftovers, and a midweek dinner is already sorted.
Blends and allergens
What's the difference between the blends?
Korma: mild, with a gentle warmth. Very versatile.
Bhuna: medium, just six spices, big flavour.
Tandoori Masala: medium and tangy. Brilliant as a marinade.
Rogan Josh: medium.
Goan: hot and complex, and award-winning. Use less for the flavour without the heat.
Madras: hot.
Sweet Mixed Spice: no chilli. For baking, porridge and puddings.
Do the blends contain allergens?
Bhuna contains mustard seeds. Our other blends contain no listed allergens. Ingredients are handled in places that also handle other allergens, so we cannot guarantee there is no cross-contamination. Full details are on our Allergen Info page.
Are they vegan and gluten free?
Yes. All our blends are vegan and gluten free, with no added sugar or salt.
How long do they keep?
Check the best-before date on your tin. Blends stay safe to use after that, but the flavour slowly fades, so keep the lid on tight.
Delivery and returns
How much is delivery, and how long does it take?
£4.50, or free on UK orders over £45. Orders arrive in 2 to 4 working days by Royal Mail or Evri, depending on weight, packed and posted from our warehouse in Haddington. Order by 18 December for Christmas delivery.
My order hasn’t arrived
If your order isn’t with you within 5 working days, tap the chat bubble or email info@spicepots.com and we’ll sort it out as a priority.
Something arrived damaged, wrong or not as described
Sorry about that! We’ll refund or replace it. Tap the chat bubble or email info@spicepots.com within 7 days with your order number and a photo. Replacements go out within 2 working days, free of charge.
Can I return something if I change my mind?
Yes. Return it unopened within 14 days of receiving your order. Pack it safely, include your name, order number and reason for return, and send it to: Spice Pots, Unit 8, Haddington Retail Park, Haddington, EH41 3FW. You pay the return postage.
When will I get my refund?
Within 5 working days of your return arriving, to the card or account you paid with.
Will the price show if I send it as a gift?
No. We never show prices on the despatch note, so you can send an order straight to the person it’s for. Add a gift note in the basket and we’ll write it by hand.
Do you deliver outside the UK?
Not at the moment. We only deliver to UK addresses for now.
Tins and refills
Is your packaging recyclable?
Yes. Our tins are steel, so you can keep them for years and recycle them at the end. Our refill pouches are recyclable too.
How do refills work?
Keep your tin, and when it runs low, tip in an 80g refill pouch. Refills start at £5.95.
Do you have a shop?
No shop, we're online only.
Still stuck?
Tap the pink chat bubble in the corner for an instant answer, any time. Or email info@spicepots.com and we'll get back to you within a working day.